Call: 01746 740100

Email: sales@industrialnetworks.co.uk

What data do we collect?

Industrial Networks Ltd collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Supplier names, addresses and phone numbers and financial details for payment.

How do we collect your data?

You directly provide Industrial Networks Ltd with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser's cookies.
  • Voluntarily register your interest to receive information or special offers via our captive portal or online form.

Industrial Networks Ltd may also receive your data indirectly from the following sources:

  • Google Analytics
  • Amazon
  • Referrals

How will we use your data?

Industrial Networks Ltd collects your data so that we can:

  • Process your order, manage your account.
  • Supply and manage services.
  • Email you with special offers on other products and services we think you might like.

If you agree, Industrial Networks Ltd will share your data with our partner companies so that they may offer you their products and services.

  • Industrial Telecom Ltd
  • Ravenswood ITL Ltd
  • Industrial Environment Ltd

When Industrial Networks Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Industrial Networks Ltd securely stores your data at UK based data centres such as AWS and OVH. There are security measures in place with firewalls, limited access by users and ip address.

Industrial Networks will keep your email address for 24 hours when submitted via a captive portal. Once this time has expired, we will delete your data automatically.

Marketing

Industrial Networks Ltd would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

  • Industrial Telecom Ltd
  • Ravenswood ITL Ltd
  • Industrial Environment Ltd

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Industrial Networks Ltd from contacting you for marketing purposes or giving your data to other members of our partner companies.

If you no longer wish to be contacted for marketing purposes, please email unsubscribe@industrialnetworks.co.uk.

What are your data protection rights?

Industrial Networks Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access.

You have the right to request Industrial Networks Ltd for copies of your personal data. We may charge you a small fee for this service.

The right to rectification.

You have the right to request that Industrial Networks Ltd correct any information you believe is inaccurate. You also have the right to request Industrial Networks Ltd to complete information you believe is incomplete.

The right to erasure.

You have the right to request that Industrial Networks Ltd erase your personal data, under certain conditions.

The right to restrict processing.

You have the right to request that Industrial Networks Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing.

You have the right to object to Industrial Networks Ltd's processing of your personal data, under certain conditions.

The right to data portability.

You have the right to request that Industrial Networks Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@industrialnetworks.co.uk

Call us at: 01384 697992

Or write to us: Industrial Networks Ltd, LCP House, Pensnett Est, Kingswinford, DY6 7NA

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Industrial Networks Ltd uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • Providing a better online or Wi-Fi experience
  • Troubleshooting

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality

Industrial Networks Ltd uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising

Industrial Networks Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Industrial Networks Ltd sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Industrial Networks Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Industrial Networks Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 07 July 2020.

How to contact us

If you have any questions about Industrial Networks Ltd's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: support@industrialnetworks.co.uk

Call us: 01384 697992

Or write to us at: Industrial Networks Ltd, LCP House, Pensnett Est, Kingswinford, DY6 7NA

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Industrial Networks Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.